Return Policy: What is your return policy?

For a return to be accepted, it must be sent back within 30 days and received by us in an unchanged condition. Once the return is processed and accepted, we will give you a refund by way of your original payment method. 

We aim to refund you within 14 days of receiving the returned item.

Please note: Shipping costs are non-refundable. 

Items shipped may be subject to local import duties, taxes, and/or charges, which are neither included in the total cost of your order nor reimbursable by Flattered. 

If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn and in the same condition you received them. 

Items bought at a retailer can only be returned to the same retailer as the product was bought from.

Items bought on our website can not be returned to any retailer.